Cancellations policy

Due to demand we will take payment in advance for your appointment.

To cancel or reschedule your appointment, please call 07398 012709 or email heatherlee@benignintervention.co.uk at least two working days before the appointment time.

A “missed appointment”, late cancellation or “no show” is classified as missing an appointment. The appointment fee is non-refundable if you do not attend, without giving two or more working days notice. Following your consultation, the fee is then non-refundable or redeemable against treatment.